Silicon Shecky

Everyone is talking about Cloud computing. Put things up on The Cloud. SMBs save money by moving to The Cloud. The Cloud is not everything its cracked up to be though, as one of the biggest cloud providers has recently shown.

Before we get into the heart of this op/ed type piece (I do try to use facts, but the thoughts are my own), let us take a basic look at what cloud computing is generally being marketed as. The basic idea is that you remove the server from your location, put it on the Internet through a secure host (the biggest names hosting are Microsoft, Amazon and Google), therefor giving you the ability to work from anywhere, not have to worry about server maintenance, or having an IT department( there are other aspects such as MSPs, Backup to remote data centers, and more that do not apply to this article). To quote the movie Murder by Death, “Interesting theory, one small problem. Is stupid, is most stupid theory I ever heard!”

Why is it so stupid (In my opinion). For a few reasons. First and foremost is security. Take a look at the recent problems with Google and China and you will see what I mean. The hacking, the lack of being able to harden a server yourself (or letting an IT company you can hold responsible), the lack of control. Take a look at what is going on through some of the security sites, not just the small spattering you hear from mainstream media(which will not always tell you the full story due to corporate connections). Now you might say, but I’m small why would someone want to hack me, and that is not the reason you would be hacked. It could be a side effect of being hosted on a much more visible target (again, Google, Microsoft, Amazon etc…).

Once you get past the security aspect, you run into, what happens to your data overall. Who owns it? If you got out of business, does it get destroyed properly? What if you decide to move off the cloud to a local server, does the hosting company have to keep copies of your data due to regulations? A lot of those types of issues are easily solved through contracts, but are you reading through the contract properly. From personal experience with Off-Site backups, the company I work for and our partners put in writing that the data is our clients, and if they want it destroyed due to changing services, going out of business etc… we can do that. This is just data backup though. What about when your whole server is up there?

Finally the reason the cloud is not ready for prime time is infrastructure. Mostly ISP speeds and costs. think about it, you start saving money by bringing your server up to the cloud, but find that access times to files, to e-mails, is extremely slow, and that cuts down on your productivity. The fastest you can go is going to be the slowest link in the chain.

Most businesses are still working off the T1 assumption. A T1 is 1.5Mbp downstream and upstream. This really is not a lot compared to the sizes of files, amount of data being transmitted, and other small factors such as number of people sharing that line. If you are on the cloud, you no longer have just e-mail constantly streaming in, but authentication protocols, Active Directory communications (if its a Microsoft server), Word documents, Quickbooks data (if needed) and much more. Think of it this way, the average home Internet speed is 12Mbp down, 1.5 Mbp up. Faster on the downstream, same on the upstream, which would be your clog. A T1 averages $500-$1000 per month. Home Internet costs around $30-$70 per month but does not have the Quality of service needed to be reliable for could computing. Fiber Internet is the solution (60+Mbp down and up for $1000=$1500 per month right now), but availability of it is spotty at best. Until this bottleneck is fixed, no matter how secure it might be, or guarantees about the data ownership are resolved, I cannot recommend could computing.

The biggest thing to realize is that there is give and take in everything. To really come up with savings, you have to figure in items such as security, lost time due to connectivity, plus you still need someone to be able to take care of your local PCs. A good local IT consultant in the long run is still a better option for most SMBs. A Managed Service Plan with a local IT firm is probably the best, cause its a one low cost solution that covers most everything, and you can budget for because the cost is locked in for the length of the contract. Think about that before you go cloud hopping.

Coming off the heels of IE, Firefox and Safari getting hacked at the recent Pwn conference this week, I have to sit back and wonder what has happened to the browsers out there. Why must they all be hunks of junk?

IE has more security holes than swiss cheese, we all know that. Even IE8 is turning into a security nightmare. Safari is, well, and apple product that is ok, but doesn’t seem to be fast enough, nor does it have great windows support. Chrome is a bland browser based off the firefox core (does Google not know how to program its own thing from scratch) that reall does not make it easy to keep track of my RSS feeds.

Then there is my beloved Firefox, which is becoming the bloated hunk of junk that it was never supposed to be. Seriously, I can open up to my iGoogle home page, and it takes forever to be able to do anything. At least IE I am able to start navigating within 30 seconds of opening the browser. Firefox takes 2 minutes minimum (yes I’ve timed it). Then there is the fact that it has a huge memory hole that just keeps sucking up memory for as long as you have it open. this is a major issue that the Firefox community needs to address, because when you have multiple programs open, and your web browser causes you to have to reboot, well, this becomes a pain for business.

I’ve tried opera, but wasn’t real impressed with it either. I don’t know, maybe I’m asking too much from a browser. Somewhat Secure, fast, and easy to use with a few nice features. Oh yeah, and you better be able to run the WOT addon.

A person I know recently wrote a nice little blog piece about how Windows 7 is a Crossgrade. They made some really nice points, but missed the mark on a bunch of others.

First off, the statement that you do not “own” your copy of Windows is correct, this statement is also true of OSX. From the EULA for OSX, “The software (including Boot ROM code), documentation and any fonts accompanying this License whether on disk, in read only memory, on any other media or in any other form (collectively the “Apple Software”) are licensed, not sold, to you by Apple Computer, Inc.” This is why its called Licensing, and while even the GNU Public License allows one to modify the source code, there are still restrictions as to what you need to do for distribution otherwise you have broken the agreement. This is not inductive of owning the software itself.

The next thing is about viruses. I do not deny that Windows has more Malware made for it than any other Operating System, but in this case its about security through obscurity. The people who are writing the majority of viruses now seem to be doing it for money, a way to get personal information and sell it. The best and easiest way to do this efficiently is to target the weakest link, which would wind up being the end user. The majority of end user machines run Windows software. Now to be a bit more fair, Apple has finally started recommending that its users get some sort of anti-malware protection. As a matter of fact there was an OSX Botnet that was found to be active last year. Heck even Linux has a botnet which winds up distributing Windows Malware. So much for that argument.

Apple did a great thing with the $30 upgrade to Snow Leopard, and yes it has Windows beat on the price point there. Microsoft did have some good short term deals when Windows 7 came out such as special student pricing and family packs, but it does cost a bit more to go to Windows 7, and in the long run for an everyday user, it would be more efficient to get a new machine. Of course last year there were a number of companies that would send you Windows 7 for free if you bought a computer from them, a free upgrade from Vista.

Finally, is Windows 7 perfect. No it is not perfect, but it is better than prior versions, and is a step in the right direction. Nobody gets it 100% correct (Snow Leopard shiped with an old version of Flash with a major flaw), but they try. Honestly Microsoft’s OS is closer to Linux than Apple’s in my opinion, considering how much more guarded Apple is about allowing people develop for it. Speaking of Linux, I do use Ubuntu, and I love it. I would love to see more people use it, but I know that comes with some risks and more chance for it to become scrutinized more. I look at Firefox and see what could happen to Linux if it became more mainstream. Linux, I feel,  first needs to become more homogeneous so people don’t have to worry about what flavor of Linux they get.

There are pluses and minuses to every OS out there, and not everyone is going to agree on everything, but at least look at things logically and thoroughly first.