Tag: Support
Monday Microsoft Musings
by Michael Kavka on Apr.20, 2009, under Computers, Rants, Software
Monday morning, another work week starting, and a bunch of thoughts and questions about Microsoft for you all.
First off, how does Microsoft determine when it is going to release new software? SBS 2008, which has Exchange 2007 built in it, just came out in November, and now Exchange 2010 is in beta. How fast do they expect people to change? Figuring that it take a while for companies to even consider switching to the newest software, and then the testing and learning curve for it, maybe there is a method to the fast turn around on the next gen software.
Second, and even more annoying to me, is the links inside of the Microsoft Event Logs. You click on the link, it asks you if you want to send the information, and then 80-90 percent of the time you get a message back saying there is no information from Microsoft on this Event ID. Why the heck do they even offer us a link when most of the time it does nothing but make us bang our heads? Yes there are great ways of finding out about the Event IDs through Google, but the links inside of the event logs are supposed to make our search much easier, and more official.
So, am I way off base on these thoughts? Am I just another looney IT guy who wants more from his vendors than they give, or do you feel the same way?
More on XP and other End of Cycles software
by Michael Kavka on Apr.07, 2009, under Computers, Software
So, while mainstream support is ending for Windows XP, it seems that Microsoft is going to continue to allow downgrades by manufacturers until sometime next year. Yeah, this is both good and bad, especially considering that warranty support ends on Tuesday, April 14. Are the PC makers going to do warranty support for XP still is the big question. I would love to say yes, but who knows.
Also on the XP front, You will be able to downgrade from the upcoming Windows 7 to XP. This does by companies some time to upgrade, but how long?
Tuesday, April 14 also marks the end of mainstream support for Office 2003. Same rules apply as with XP.
Now on July 14 of this year Office 2000 is dead to Microsoft. No more security updates, no support, nothing. Same thing happens to Windows 200 on July 13, 2010. Time to start planning accordingly, especially for Office 2000. Make sure you try to get your clients off of it before then for a smooth transition.
Windows XP: The end is near
by Michael Kavka on Apr.06, 2009, under Computers, Software
We all know that Windows 7 is on the horizon. We all know that Vista is a huge hunk of junk. We all love our Windows XP, which is why we are willing to pay a little more for the “downgrade” to XP that a number of manufacturers will ship, even though the machines officially count as having been sold with Vista (Microsoft loves to punch up its Vista numbers this way). Now, Windows XP is about to pass to the next stage, drawing us closer to the end of one of our favorite OS’s life.
Mainstream support for Windows XP ends on April 14, which just happens to be the next Patch Tuesday. What does this mean for everyone? Well in simple terms it means a few things:
1) No more Service Packs or feature upgrades! This of course is something that can be expected. XP can only do so much and handle so much, seeing as it is way beyond what Microsoft intended its lifespan to be.
2) No more free incident support. Yep, any support from Microsoft for XP is now fully chargeable. Make sure you know your way around google, Microsoft’s knowledge base, or know someone who is a tech that can help you.
3) No more Warranty Claims. Yep, XP is out of warranty, even if loaded on a brand new machine by the manufacturer. How does this affect the fact that Microsoft still pushes XP for Netbooks? Time will only tell if they are smart and make an exception, otherwise, make sure you get a netbook with Linux on it.
Now not everything is doom and gloom. There are still some thing that the Extended Support Phase, which is what XP is going into, does give.
1) The Microsoft knowledge base, and support site still will have all the XP information it can hold. So you still can look through all the things.
2) Security updates will still be pushed out. It is important to remember that Security Updates are different from Feature Updates. While no no features of feature bugs will be fixed, at least any Security Holes that could allow viruses, such as Cornficker to grab a hold of your machine, will still be created and pushed out, and this will continue until 20014.
So XP is not dead yet, but instead is more on life support for the next 5 years. Personally, I would have likes Microsoft to have pushed XP 64 bit more and longer instead of forcing Vista out there. The other thing is with end of mainstream support, Microsoft now can reallocate resources to other projects. Here is just hoping that Windows 7, which is in beta and has been getting decent reviews, doesn’t get screwed up and suck when released.
